FAQ

The discount coupon for your next purchase that you receive if you choose payment on delivery is determined by the total amount of your order (i.e. including the calculation of shipping costs). Specifically:For purchases under 14.99€ you do not receive a coupon.For purchases of 15€ to 29.99€ you receive a 2€ coupon.For purchases of 30€ to 39.99€ you receive a coupon worth 3€.For purchases from 40€ to 49.99€ you receive a 4€ couponFor purchases over 50€ you receive a 5€ voucherYou can use one coupon per sale.

When you receive your package and if you successfully complete the payment by payment on delivery, you will receive the coupon in the form of a code in your registered e-mail. In your next purchase, you add this coupon during your check out. If you choose to pay by payment on delivery again, another coupon will be sent to you for your next purchase. Each coupon is valid for 1 month from the date of issue.

Smells as it Looks is a category of clothes that allows you to choose whether they will be scented or not. Specifically, if you want your garment to be scented, you select "scented" , while if you do not want it to be scented, you select "unscented" . The scent of each garment is mentioned in its description.The fragrance is a decorative bar of soap, which you receive as a gift with your order . This scents the garment and allows you to continue to scent it for a long time. Simply place the bar of soap next to the garment when you store it in your drawer or closet.Precautions and Storage Tips: The soap is a vegetable glycerin soap , and its fragrance is specially designed for use in soaps and cosmetics, making it perfectly suitable for this specific application. In any case, however, the soap is considered decorative and its use as a cleaning soap is not recommended. Glycerin soaps, over time, may show some small "tears" of soap, as they absorb the natural humidity of the space. For this reason, we recommend that you keep them wrapped in plastic wrap or some paper, so as not to dirty your storage space. Even if this happens, the "tears" are just liquid soap, so they are easily cleaned, either from a surface or from clothing.Some more information in About .

At Kappa Chi we are constantly looking for new brands to give you a wide range of choices beyond the usual. On our site you will find famous brands from Greece, Italy and Turkey, such as Raxevsky, Black Fashion and Big Dart among others, while the list is constantly updated.

Discount coupons in the form of a code that you put in your cart during checkout have a minimum total order amount of twenty euros, unless the coupon specifies otherwise. Shipping costs, if any, are not offset against the total amount of the cart.

The offers of the online store may differ from those of the physical store. Any offer or discount mentioned on the site concerns orders placed exclusively from the site.

The physical store has a range of codes that are not available on the site. If you saw something you liked and do not want to come back to the physical store, you can contact us and we will send you the product you want without requiring your physical presence.

Some codes displayed on the site may not be in the store display. For your best service, we recommend that you contact us about the product you are interested in before coming to the store so that we can make sure we have this product available for you to see in person.

You can complete the payment of your order either by card via the site, or by cash at our physical store. For detailed information about payment methods, read more in Payment & Delivery Options

You can pick up your order from our physical store or choose to have it shipped to your nearest BOX NOW parcel pickup point. For more information, see Payment & Delivery Options and Shipping & Returns .

To learn about our exchange/return policy, read more in Shipping & Returns .

As our physical store has limited space, it is possible that some of the products you see in our online store may not be available in our physical store. If you would like to see a product in person, we encourage you to contact us so that we can inform you whether we have the product available for you to see in person.

First, make sure you have checked your spam folder in your emails and if you still do not see an email that you should have received from us, contact us using the contact form you will find at contact us and inform us of the issue, giving us an alternative method of contacting you, such as a phone number.